How to Choose a Cleaning Service

Avoid disastrous results and find a quality house cleaning service that will keep your home sparkling clean and give you peace of mind.

Protect Your Home from Un-Insured House Cleaners

How to Ensure Your House Cleaner is Insured
It's easy to get proof of insurance — simply ask the house cleaning service to have their insurance company fax or mail you a copy of their certificate of insurance. The insurance company is required to notify you if the house cleaning company's insurance policy is ever cancelled.

The Certificate of Liability Insurance will list you as the certificate holder. It will also list the name of the insurance broker, the insurance company and the name of the cleaning company that is insured.

A house cleaning company may offer a photocopy of their insurance policy as proof of insurance. Never accept this as there's no way for you to know whether the policy is current. The policy could have been cancelled the day after it was issued. Without proof of insurance directly from the insurance company you could be paying the rate of a house cleaning company with insurance while unknowingly putting yourself at risk every time the house cleaner is on your property.

Every reputable cleaning company will be happy to provide proof of insurance. Enjoy peace of mind every time your home is cleaned. Choose a cleaning company that has insurance to protect you and your home in case of damage to your property and injury to the house cleaners while they are on your property.

For Your Protection

Before the first cleaning go through the house with the house cleaner to find out what they plan to use on the various surfaces. Many inexperienced house cleaners use the wrong products or use the right products improperly. This can cause permanent damage or stains to your property.

Will the work be paid by the hour or by the job? A good house cleaner will try to complete all the work requested and adjust the quality accordingly. Avoid getting a house cleaner that spends four hours in only half of your home.

References

Ask for at least 4 references of current clients and check them out.

Cleaning Checklist

Ask the cleaning service for a cleaning checklist which will list all the services performed for each home cleaning. Make sure to ask if the cleaning company charges extra for services such as: washing dishes, making beds, changing sheets, washing baseboards, etc.

Supplies

Ask if the cleaning service furnishes all the cleaning supplies and equipment needed to clean your home or if you are required to furnish all the supplies.

Policies

Ask to see the companies policies on types of payment they accept, their cancellation policy and if they offer a guarantee.